FTF BRAND (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information when you use our website:
a. Personal Information You Provide
- Name, email address, phone number
- Billing and shipping address
- Payment details (processed securely by third-party payment providers)
- Account login credentials
- Any information you provide when contacting customer support
b. Information Collected Automatically
- IP address and browser type
- Device type and operating system
- Pages visited and time spent on our website
- Referral sources (e.g., how you found our site)
- Cookies and tracking technologies (see Section 6: Cookies & Tracking Technologies)
c. Information from Third-Party Sources
We may collect information from third-party service providers, including payment processors, advertising platforms, and social media networks when you interact with our brand.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process transactions, fulfill orders, and deliver products
- Customer Support: To provide assistance and respond to inquiries
- Marketing & Promotions: To send emails, special offers, and updates (you can opt out at any time)
- Website Improvement: To analyze trends and enhance user experience
- Fraud Prevention: To detect and prevent fraudulent activity
- Legal Compliance: To comply with applicable laws and regulations
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors assisting with payment processing, shipping, marketing, and analytics
- Legal Authorities: When required by law, court order, or legal process
- Business Transfers: In case of a merger, sale, or acquisition of our business
4. Data Security
We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
If you believe your data has been compromised, please contact us immediately at ftfllc20@gmail.com.
5. Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including:
- Access & Correction: Request access to your personal data and update or correct inaccuracies
- Deletion: Request the deletion of your personal data, subject to legal and operational limitations
- Marketing Preferences: Opt out of promotional emails by clicking “unsubscribe” in the email footer
- Cookies & Tracking: Manage cookie settings through your browser (see Section 6)
To exercise any of these rights, please contact us at ftfllc20@gmail.com.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve user experience. These include:
- Essential Cookies: Required for site functionality (e.g., shopping cart, login)
- Analytics Cookies: Help us analyze site traffic and improve services
- Marketing Cookies: Used for personalized ads and promotions
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. We encourage you to review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.